FAQ

1. How do I place an order?
You can place an order directly on our website by selecting your desired outfit, choosing the appropriate size, and proceeding to checkout. For customized orders, please contact us via WhatsApp, email, or visit our showroom.

2. Do you offer custom-made outfits?
Yes! We specialize in customized Indo-Western couture. You can share your design preferences, fabric choices, and measurements with us, and our team will create a bespoke piece tailored to your requirements.

3. How long does it take to create a custom outfit?
Custom orders typically take [30- 60 days] to complete, depending on the complexity of the design. Urgent orders may be accommodated based on availability.

4. Can I provide my own design for customization?
Yes, we accept custom designs. Our team will review your design and discuss feasibility, fabric options, and pricing with you.

5. How do I provide my measurements for a custom order?
You can visit our showroom for a professional fitting, or we can guide you on how to take accurate measurements at home. Our team will assist you through WhatsApp or video consultation.

6. What payment methods do you accept?
We accept online payments via credit/debit cards, bank transfers, and UPI. For custom orders, 70%advance payment is required before production begins.

7. Do you offer international shipping?
Yes, we ship worldwide! Shipping charges and delivery timelines will vary based on your location.

8. Can I return or exchange my order?

• Custom orders are non-refundable and non-exchangeable.

• We have No Refund & Exchange Policy.
  
  

9. How do I track my order?
Once your order is dispatched, you will receive a tracking link via email or WhatsApp. You can use this link to track your shipment in real-time.

10. Can I visit your showroom for a consultation?
Absolutely! We welcome you to our showroom for an exclusive consultation where you can explore fabrics, designs, and customization options.

For any further inquiries, feel free to reach out to us!